Appealing our decision
If you have applied for a discount and disagree with the decision we make regarding either whether we have agreed to award the discount or the length of the period for which we have agreed to award a discount, you can challenge this decision by taking the following steps:
- Notify the council in writing that you disagree with the decision, giving your reasons why. We will look at the decision again and then notify you whether we have decided to change the original decision.
- If you are still dissatisfied, you can appeal our decision to the Valuation Tribunal at https://valuationtribunal.gov.uk/