Car park season tickets

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A limited number of season tickets are available for selected council owned car parks.

New software

  • The Council has introduced a new digital way of managing parking permits and season tickets.
  • An account will now need to be created for a first application or first renewal. This account will then be used by season ticket holders to make changes or renewals.
  • Paper season tickets will not be issued anymore.
  • Everyone who currently has a valid paper season tickey still needs to display it until they have renewed.
  • Nothing will need to be displayed in vehicles.
  • Enforcement will still take place as our Civil Enforcement Officers handheld devices can ‘read’ the number plate which will then link to our software, informing them if a vehicle has a valid season ticket or not.

How to apply for or renew a car park season ticket

Online using a permit account

Log in to your permit account or create a permit account. The vehicle registration number will need to be entered for all season tickets.

Do not create a business or resident permit account if you do not live or work in a permit area in our Borough. Please create a Non-Resident account. If you need further advice please contact Parking.

Business accounts are only needed for on street permits, they are not needed for car park season tickets. There are no business permits in West Malling. Residents permit account holders can also apply for car park season tickets.

Unable to do it online

If a person is unable to do it online themeselves, they can visit our offices where staff will help them create an online account, assist with the online process and scan documents. Before travelling to our offices in Tonbridge or Kings Hill, please make sure that you have your confirmation documents. The vehicle registration number will need to be entered for all permits and dispensations.

Tonbridge Castle opening hours

  • Monday to Thursday 9am to 5pm
  • Friday 9am to 4.30pm

The Castle does not have staff available to assist at weekends. It is only open for Tourist Information and Castle Attraction enquiries.

Kings Hill opening hours

Monday to Friday 8.30am to 5pm

Confirmation document guide and terms and conditions

Everyone should read our document guide and terms and conditions

Businesses needing to renew a number of car park season tickets

All applications, or season ticket renewals, must be made by the person that is to receive the season ticket. Season tickets are not issued to a company but to an individual.

It is possible for a company to pay for a number of season tickets. Below is the process that must be followed:

  1. The applicant applies online and makes a note of their season ticket application number which is automatically generated by our software.
  2. The applicant passes their season ticket number to whoever in their company deals with payments for season tickets.
  3. The company payment person contacts the parking team with the season ticket numbers they would like to pay for, and explaining how they would like to pay (BACS, company credit card, invoice etc.) The parking team will then provide specific information for that payment method.

Season tickets operate in;

Tonbridge - Sovereign Way Complex

  1. Sovereign Way East
  2. Sovereign Way North
  3. Vale Road.

Although a space cannot be guaranteed, the Sovereign Way Complex season ticket gives a choice of 3 car parks.

  • 1 month £110
  • 3 months £300
  • 6 months £550
  • 12 months £950

Tonbridge - Lower Castle Fields car park

Location

  • 1 month £110
  • 3 months £300
  • 6 months £550
  • 12 months £950

Tonbridge - off peak hours

Allows the holder to park overnight, between 4pm and 9am the following day Monday to Friday and all day Saturday and Sunday in any council owned car park in Tonbridge except Contry Park car parks.

  • 12 months £270

Tonbridge - Haysden Country Park car park

Location

  • 12 months £40

Kent County Council country park season tickets are not valid in Haysden Country Park.

Blue Bell Hill commuter car park

Location

  • 1 month £35
  • 3 month £100
  • 6 months £180
  • 12 months £300

Borough Green - Western Road car park

Location

  • 3 months £90
  • 6 months £160
  • 12 months £290

Proof of resident and local workers eligibility documents must be uploaded for each person’s season ticket application and renewal for this car park.

Leybourne Lakes County Park

Location

  • 12 months £40

Kent County Council country park season tickets are not valid in Leybourne Lakes Country Park.

West Malling, Ryarsh Lane car park

Location

  • 12 months £175

Only workers in West Malling town centre are eligible for season tickets in this car park.

Proof of local workers eligibility documents must be uploaded for each person’s season ticket application and renewal for this car park. There is currently a waiting list. Following regular reviews, season tickets may be offered to those on the waiting list.

Suspected misuse or fraud

Report suspected fraud to our parking team. In order to investigate they will need the vehicle registration number and any additional information that you may have such as the location and circumstances of the suspected fraud.

The National Fraud Initiative matches electronic data within and between public and private sector bodies to prevent and detect fraud.