Parking season ticket terms and conditions

Terms and conditions for all season tickets

  • a parking space cannot be guaranteed
  • lack of space does not mean that the season ticket holder can park in contravention of restrictions or in a dangerous manner
  • all drivers should comply with the local parking regulations and on site notices. If you are unsure, contact the parking office for help
  • any outstanding Penalty Charge Notices must be settled prior to a season ticket being issued. Penalty Charge Notices currently being challenged are exempt from this condition
  • you must have a valid season ticket, or pay the parking charge for that car park, at all times when parked in a chargeable car park and within the charging period. If not then you may be liable for a penalty charge
  • all vehicles with a season ticket must be covered by suitable vehicle insurance and where appropriate a current MOT certificate and road fund license
  • refunds can be applied for, contact the parking office for help or to see if any refund is due
  • refunds are subject to a £10 administration fee and a minimum refund of £10
  • refunds are not issued during periods of absence
  • we reserve the right to withdraw any season ticket, or change the conditions applying to them. Should this be necessary you will be notified of the reasons in writing prior to the effective date, offering you the opportunity to respond to the decision
  • season tickets are not transferrable. They are issued to a person, not a company. If a person no longer qualifies for a season ticket, they cannot pass it on to another member of staff
  • the onus is upon a driver to ensure they have a valid permit when parked, emails will be sent approximately 21 days prior to expiry to the email address you have provided when you applied for your permit, however, please note that this is only a courtesy reminder.  Please ensure that your contact details are kept up to date with the Council so that the reminder emails are not missed.

Contact the parking team

Telephone: 01732 876034