Report anti-social behaviour
We work with the police and other partners to take action against anti-social behaviour (ASB).
What is anti-social behaviour?
We work with the police and other partners to take action against anti-social behaviour. The table below gives the definition of anti-social behaviour and includes what we can and cannot deal with. It also gives links to show how you can report issue such as flytipping and noise.
| What is ASB | What is not ASB |
|---|---|
| Verbal abuse, harassment, intimidation or threatening behaviour – report to police first | Cooking smells |
| Vandalism and damage to property – report to police first | DIY in reasonable hours |
| Criminal behaviour, including using/dealing drugs – report to police first |
Minor car repairs |
| Misuse of open spaces, public areas or loitering, including begging and off-road use of vehicles – report to police first |
Children playing in the street, including ball games Young people gathering socially |
| Rowdy behaviour linked to drugs or alcohol use | Parking disputes |
| Hate related incidents (e.g. based on race, sexual orientation, gender, disability or belief) – report to the police first | Civil disputes between neighbours |
| Prostitution, sexual acts or kerb crawling – report to police first | Disputes over social media |
| Problem neighbours – if you are a Housing Association tenant report to them first | Lifestyle differences |
|
Noise complaints – report to TMBC Environmental Protection Team first |
Bonfires and BBQs – but you can report to TMBC Environmental Protection Team |
| Flytipping, graffiti or dumped rubbish – report to TMBC Waste services first | One off house parties |
|
Nuisance dogs and fouling – report to TMBC Waste services first |
Littering – but you can report to TMBC Waste services |
Before reporting anti-social behaviour to us
For disputes with neighbours, try to speak to them first. If this fails, contact a mediation service like:
- West Kent Mediation
- Maidstone Mediation
- for housing association tenants, contact your association first
- for noise nuisance complaints see Report noise
You can also get help and advice from ASB Help. They are a charity set up to provide advice and support to victims of anti-social behaviour.
Victim Support can also provide support for people affected by anti-social behaviour. You can also telephone them on 08 08 16 89 111.
If you are still experiencing anti-social behaviour, report it to us:
Please include your name and address. Withholding your personal details could stop us from being able to investigate your complaint.
Tonbridge and Malling Borough Council's policy and operational procedure documents set out:
- what is defined as anti-social behaviour (ASB)
- what actions it will take to help tackle ASB
- the timescales that you can expect if you report ASB to us
If you have any queries about these documents, contact us using the details below.
If you are unhappy with the response of the partnership to reports you have made, you can use the community trigger to request a review.