Warmth and energy bills
You may be eligible for financial help with ensuring that your home is adequately heated and insulated.
See Help to improve cold or hazardous homes and Help paying bills
Winter fuel payments
Starting winter 2024, the government has introduced changes to the Winter Fuel Payment scheme. Only pensioners who receive Pension Credit will be eligible to receive the Winter Fuel Payment. This change is part of an effort to ensure that support is provided to those who need it most.
If you are a pensioner and are not yet receiving Pension Credit but believe you may be eligible, we strongly encourage you to apply. Pension Credit is a benefit that helps low-income pensioners with extra financial support, and it may make a big difference in your ability to receive additional benefits, like the Winter Fuel Payment.
Find out more information about Pension Credit and check your eligibility.
Housing benefit
Housing benefit can help you pay your rent if you are:
- state pension age
- in supported, sheltered or temporary housing
For all other claimants, housing benefit is being replaced by Universal Credit.
See Housing costs and Universal Credit (GOV.UK)
Discretionary housing payments (DHP)
We may be able to pay you a DHP if you are struggling to pay your rent. You do not have to pay DHP back.
You can apply if you currently get either:
- housing benefit
- the housing element of Universal Credit (GOV.UK) and need more financial support with housing costs
See Discretionary housing payments
Risk of homelessness
You should contact us if you are at risk of becoming homeless. We will ask you to complete an assessment so that we can work out how best to help you. Don’t wait until you are homeless before seeking help.