Keeping the register up to date
Once a year, on or near the anniversary of the date you were first registered, on logging into Kent Homechoice you will be prompted to tell us about any changes in your circumstances. If you fail to login during this time, then we will write to you asking if you wish to remain on the register. You will be given 28 days to respond and provide any supporting information. If you fail to do this, we will assume that you no longer wish to be on the register and will remove you from the register without contacting you again.
Removal from the register
You will be removed from the register for any of the following reasons, where you:
- accept a tenancy offered by one of our housing association providers; or
- accept a private sector tenancy, including when we have provided financial assistance by way of a rent deposit/bond; or
- do not respond to the annual review; or
- do not bid on any homes for a period of 12 months (unless there has been no suitable accommodation for you to bid on)
- do not respond to correspondence from the Council asking you to provide information; or
- are no longer eligible to be included on the register; or
- no longer wish to be re-housed; or
- have left temporary accommodation that we arranged for you, and we do not have your forwarding address; or
- have moved without notifying us of your new address.
You may also be removed if we are satisfied that (on the balance of probabilities) you have given false or misleading information or have withheld any relevant information at any time.