Year 3 and 4 (2025 - 2027)

Priority 1 – Making best use of existing homes, improving housing quality and sustainability

1.1 Ensure efficient use of existing housing stock

Action

Notes and 2025–27 Targets

Lead

Implement Transfer Incentive Policy with RP partners

Meet with RPs and establish targeted approach. Agree approach with Clarion for their 5- and 6-bed homes.

Housing Strategy & Enabling Manager / Head of Housing & Health

Address and tackle Empty Homes

Additional Empty Homes Officer in post by 1 July 2025.

Housing Improvement Manager

Work with KCC to manage Gypsy & Traveller site

Agree management model for 2026/27 by 31 October 2025.

Head of Housing & Health

1.2 Improve property conditions to provide safe, healthy homes

Action

Notes and 2025–27 Targets

Lead

Carry out Housing Stock Condition Survey 2026–27

Complete survey by 1 October 2026.

Housing Improvement Manager

Implementation of Renters Rights Bill

Report to Members in Autumn 2025 once the Act is implemented.

Head of Housing & Health

Participate in Warm Homes Local Grant Programme (2025–28)

Subject to Member approval; programme to commence 1 April 2025.

Housing Improvement Manager

Implement specialist hoarding service

Deliver hoarding coordinator service with Town & Country Housing from 1 April 2025.

Housing Improvement Manager

Work with KCC to review BCF allocations and impact on DFG programme

Meeting with KCC to be held by end of June 2025.

Head of Housing & Health

Priority 2 – Improving housing options and preventing homelessness

2.1 Develop a Homelessness and Rough Sleeping Strategy (2025–28)

Action

Notes and 2025–27 Targets

Lead

Develop Homelessness & Rough Sleeping Strategy

Use local intelligence to draft strategy and action plan. Review legislative framework. Produce evidence base using national, regional and local stats. Draft strategy and monitoring framework. Seek approvals, launch and implement.

Housing Solutions Manager

2.2 Provide personalised homelessness prevention advice

Action

Notes and 2025–27 Targets

Lead

Strengthen approach so households acknowledge all housing options including PRS

Develop advice sheets for Huume.

Housing Solutions Manager

Improve website and enable applicants to self-serve

Work with website team; link improvements to Private Rented Sector offer. Promote wider advice including GP registration, money advice, tenancy sustainment.

Housing Solutions Manager

2.3 Help rough sleepers into settled accommodation

Action

Notes and 2025–27 Targets

Lead

Tender for RSI-funded service delivery

Tender and appoint annually as required.

Housing Solutions Manager

Commission support for new Rough Sleeper accommodation

Deliver service 2025–26; future review informed by funding.

Housing Solutions Manager

Develop performance monitoring framework for RSI contracts

Set quarterly monitoring meetings once provider commissioned.

Housing Solutions Manager

2.4 Ensure vulnerable groups have tenancy support

Action

Notes and 2025–27 Targets

Lead

Increase supply of self-contained homes in Council control for TA

Property Portfolio Group to deliver TA Delivery Action Plan (including direct delivery, acquisition, leasing, LAHF funding).

Housing Strategy & Enabling Manager

Engage in KHG TA Offer project

Project starts early 2025; receive updates via KHG.

Head of Housing & Health

2.5 Improve links with private landlords

Action

Notes and 2025–27 Targets

Lead

Develop Private Landlord offer

Continue development. Draft paper taking into account Renters Reform Bill; set up monitoring before launch; launch and promote offer.

Housing Solutions Manager

Improve and extend landlord engagement

Review joint West Kent landlord events. Develop and trial local networking/workshops during 2025–27 and gather feedback.

Housing Strategy & Enabling Manager / Head of Housing & Health

2.6 Minimise nightly paid accommodation and expand alternative provision

Action

Notes and 2025–27 Targets

Lead

Increase Council-controlled TA provision

Delivery via TA Delivery Action Plan including acquisitions, leasing and use of LAHF.

Housing Strategy & Enabling Manager

Engage in regional KHG TA project

Engagement begins early 2025.

Head of Housing & Health

Priority 3 – Delivering the homes residents need

3.1 Understand local housing needs

Action

Notes and 2025–27 Targets

Lead

Contribute to Planning Policy Team’s Local Plan evidence and policy

Affordable housing policy development forms part of the new Local Plan.

Housing Strategy & Enabling Manager

3.2 Provide housing choice across tenures and types

Action

Notes and 2025–27 Targets

Lead

Work with Planning to secure a mix of affordable housing

Review Affordable Housing Protocol in line with revised NPPF.

Housing Strategy & Enabling Manager

3.3 Ensure specialist / accessible housing is delivered

Action

Notes and 2025–27 Targets

Lead

Contribute to specialist & accessible housing policy within new Local Plan

Housing Strategy & Enabling Manager

Set up regular engagement with Homes England

First meeting scheduled for Q1 2025–26.

Housing Strategy & Enabling Manager

3.4 Work with RPs, developers and Homes England to support affordable housing delivery

Action

Notes and 2025–27 Targets

Lead

Work with internal departments to support housing priorities

Ensure housing priorities are supported through funding and grant initiatives.

Head of Housing & Health

3.5 Consider a Local Housing Company

Action

Notes and 2025–27 Targets

Lead

Establish Local Housing Company 

Report proposed approach in Q1 2025–26

Director of Planning, Housing & Environmental Health 

Priority 4 – Working in partnership

4.1 Partnership working with local authorities and KHG

Action

Notes and 2025–27 Targets

Lead

Active participation in KHG and sub-groups

KHOG: prison leavers protocol. Private Sector Group: Renters Rights Bill & Supported Housing. Housing Solutions Manager chairs Kent Home Choice board; Senior EHO (Housing) chairs PSH subgroup. Contribute to Kent & Medway Housing Strategy.

All Housing Service Teams

4.2 Engage with Registered Providers and developers

Action

Notes and 2025–27 Targets

Lead

Develop regular engagement & monitoring of RPs

Bi-annual meetings with major RPs; annual with smaller RPs; first meetings in 2025–26.

Housing Strategy & Enabling Manager

4.3 Work with health colleagues

Action

Notes and 2025–27 Targets

Lead

Partnership working with health services

Use funding opportunities for joint projects; continue engagement with West Kent Health & Care Partnership.

Head of Housing & Health

4.4 Work with commissioned organisations and third-sector partners

Action

Notes and 2025–27 Targets

Lead

Ensure internal services support housing priorities

Work across departments to support priorities where possible via funding streams.

Head of Housing & Health