Year 1 (2022 - 2023)

Priority 1: Making best use of existing homes, improving housing quality and sustainability

1.1 Ensure efficient use of existing housing stock

Action

Notes and 2022–23 Target

Lead

Review Housing Allocations Policy

Policy review to be completed by end of 2022–23

Housing Solutions Manager

Investigate occupation levels (under-occupation and overcrowding) to inform projects to encourage downsizing or mutual exchange

Analyse data from Registered Providers, the housing register and research. Update Members during 2022–23 and consider within allocations policy review. Investigate a pilot project with Clarion and a support agency.

Housing Strategy & Enabling Manager / Housing Solutions Manager

Bring empty homes back into use using a range of interventions

Work with Registered Providers to understand empty properties and explore options. Agree a performance indicator within the engagement framework. Monitor progress via annual reports.

Housing Improvement Manager

Promote the No Use Empty Scheme (KCC partnership)

Housing Improvement Manager

Consider changes to the Council’s approach to empty homes

Report to Members to steer future Empty Homes Policy (adopted in Year 2).

Housing Improvement Manager

1.2 Improve property conditions to provide safe, healthy homes

Action

Notes and 2022–23 Target

Lead

Develop programme of targeted interventions informed by stock condition survey

Review stock modelling and integrated database to identify least energy-efficient PRS stock. Develop 2022–23 action plan.

Housing Improvement Manager

Provide advice and assistance to owners whose properties do not meet MEES EPC Band E

Includes enforcement for rental properties where required.

Housing Improvement Manager

Fulfil requirements under extended HMO licensing scheme

Inspect and process new HMOs.

Housing Improvement Manager

Use powers to impose financial penalties in line with Private Sector Housing Enforcement Policy

Case-by-case assessments; financial penalties unless prosecution more appropriate.

Housing Improvement Manager

1.3 Improve energy efficiency of housing stock

Action

Notes and 2022–23 Target

Lead

Continue bidding for decarbonisation funding

Continue retrofitting project with Clarion.

Housing Improvement Manager

Identify and promote services/initiatives to improve energy efficiency

Promote warm homes schemes, retro-fit technologies, targeted campaigns.

Housing Improvement Manager

Work with Kent Energy Efficiency Partnership (KEEP)

Support delivery of Kent Fuel Poverty Strategy.

Housing Improvement Manager

Assist households to improve energy efficiency

Help a minimum of 10 households; explore funding opportunities.

Housing Improvement Manager

1.4 Support residents to live independently

Action

Notes and 2022–23 Target

Lead

Continue delivery of mandatory Disabled Facilities Grants

Maximise use; explore trusted assessors. Revised Housing Assistance Policy to be adopted in Year 2.

Housing Improvement Manager

Priority 2 – Improving housing options and preventing homelessness

2.1 Develop a Homelessness and Rough Sleeping Strategy

Action

Notes and 2022–23 Target

Lead

Use local intelligence to develop Strategy

Strategy and action plan approved by end of 2022–23.

Housing Solutions Manager

2.2 Provide housing options advice focusing on prevention

Action

Notes and 2022–23 Target

Lead

Investigate use of Policy & Practice LIFT and Xantura tools

Proposal to Management Team by Dec 2022.

Head of Housing & Health

Strengthen homeless prevention services

Embed Prevention Officer roles; improve online information.

Housing Solutions Manager

Seek customer feedback

Ensure customers feel supported, able to access services easily; ensure collaborative working.

Housing Solutions Manager

Maximise use of existing funding

Use COMF, AFO, RSI, DHPs to help households into PRS and sustain tenancies.

Housing Solutions Manager

Promote and monitor Duty to Refer

Deliver informal training; improve data collection.

Housing Solutions Manager

Deliver commitments under UKRS, Afghan and Ukraine schemes

Work with KCC to support households.

Housing Solutions Manager

2.3 Work with partners to support rough sleepers

Action

Notes and 2022–23 Target

Lead

Continue Rough Sleeper Action Plan

Identify rough sleepers; find solutions; strengthen prevention work.

Housing Solutions Manager

Continue responsive outreach

Monitor and verify rough sleepers; improve intelligence.

Housing Solutions Manager

Expand Housing First

Expand scheme by 7 units (to 14 total) with Look Ahead / Porchlight / Clarion.

Housing Solutions Manager

Work with JCP and voluntary sector

Maximise opportunities for people with complex needs to access training/employment.

Housing Solutions Manager

2.4 Support vulnerable groups with tenancy sustainment

Action

Notes and 2022–23 Target

Lead

Work with partners to support vulnerable people

Continue working with KCC Homeless Connect.

Housing Solutions Manager

Investigate hoarding pilot with KCC/HIA

Produce proposal by end of 2022–23.

Housing Improvement Manager

Use RSI funding for supported lettings with Look Ahead

Housing Solutions Manager

2.5 Improve links with private landlords

Action

Notes and 2022–23 Target

Lead

Develop Private Landlord offer

Review ‘golden hello’ and rent guarantee; report Options to Members March 2023.

Housing Improvement Manager

Build relationships with lettings agents/landlords

Find tenancy opportunities aligned with Discharge into PRS Policy.

Housing Solutions Manager / Housing Improvement Manager

Improve and extend landlord engagement

Deliver West Kent Landlord Forum (at least one event). Trial networking/workshops.

Housing Strategy & Enabling Manager

2.6 Reduce nightly paid TA and increase alternative provision

Action

Notes and 2022–23 Target

Lead

Research alternative provision (purchase/lease)

Options assessment and report by end of 2022–23; aim for 30–40 units in Council control.

Housing Strategy & Enabling Manager

Reduce use of nightly paid accommodation

Improve prevention to reduce TA use.

Housing Solutions Manager

Increase supply of self-contained TA

Explore leasing options; complete project converting 4 council properties into HMO units.

Housing Strategy & Enabling Manager / Property Services / Housing Services

Priority 3 – Delivering the homes residents need

3.1 Understand local housing needs

Action

Notes and 2022–23 Target

Lead

Research and analyse local housing needs

Housing Needs Research completed June 2022; informs priorities, Affordable Housing Statement and Local Plan.

Housing Strategy & Enabling Manager / Head of Housing & Health / Planning Team

3.2 Provide housing choice with a mix of types, sizes and tenures

Action

Notes and 2022–23 Target

Lead

Research affordable home ownership options (e.g., living rent, rent to buy)

Information report to Members by end of 2022–23.

Housing Strategy & Enabling Manager

Monitor tenure/mix of delivered homes

Via Annual Monitoring Report and affordable housing monitoring.

Planning Team / Housing Strategy & Enabling Manager

3.3 Consider Council role in proactive housing delivery

Action

Notes and 2022–23 Target

Lead

Consider use of Council assets to deliver affordable housing

Asset review to identify sites; agree way forward by end of 2022–23.

Head of Housing & Health

Priority 4 – Working in partnership

4.1 Partnership working with KHG and local authorities

Action

Notes and 2022–23 Target

Lead

Continue membership in Kent Housing Group

Active contribution and engagement.

Head of Housing & Health / Sub-group reps

4.2 Engagement with Registered Providers and developers

Action

Notes and 2022–23 Target

Lead

Improve joint working with RPs

Develop approach to monitoring and engagement; include case reviews; align with Social Housing White Paper requirements.

Head of Housing & Health

Set up strategic meetings with RPs

Bi-annual meetings for larger RPs; annual for smaller RPs; first meetings in 2022–23.

Housing Strategy & Enabling Manager

4.3 Work with health colleagues

Action

Notes and 2022–23 Target

Lead

Partnership working with health services

Participate in West Kent ICP and forums; support integrated service approach.

Head of Housing & Health

Cross-sector work with Health Services

Support hospital discharge pathways; review service relevance.

Housing Improvement Manager

4.4 Work with commissioned organisations and third sector partners

Action

Notes and 2022–23 Target

Lead

Work with KCC commissioned services

Ensure links between housing services and wider support.

Head of Housing & Health