Payment and notification
The council will decide the most appropriate person to pay based upon the circumstances of each case. This could include paying:
- the claimant
- their partner
- an appointee
- their landlord (or an agent of the landlord)
- any third party to whom it might be most appropriate to make payment
Payments will be made by BACS and at the same frequency as any housing benefit, subject to any special requirements
Notification
The council will aim to advise claimants of the outcome of their claims within 14 days of receipt of their claims and any evidence requested. The notification will include;
- the weekly amount of DHP awarded
- the income and expenditure used in the calculation
- the period of award to whom it will be paid
- the requirement to report a change of circumstances