Waste Service Updates

Last Updated:

New Recycling Services

Read all about the new Recycling Services starting in September 2019. There's lots of useful information about the new services - check out the FAQs for details.

Sign up to the Garden Waste Subscription Service (available from 9 am on 7 May 2019)

Refuse & Recycling Collections

All kerbside refuse & recycling collections are currently taking place as scheduled

August Bank Holiday

We will be collecting as normal on the August Bank Holiday so there will be no change to your collection day that week.

Bank Holiday collection arrangements throughout the year are updated here.

Phone Issues

If you have difficulty getting through to us by phone, please check our web pages at www.tmbc.gov.uk/waste to find the information you need or complete one our many online forms, such as for missed collections or replacement bins. If you still can't find what you need, please email waste.services@tmbc.gov.uk and we'll get back to you as soon as we can.

Further Information

We will update this page if there are any changes or delays to your normal refuse & recycling collections caused by severe weather or road conditions. To receive automatic e-mail alerts on refuse updates, news stories and many other Council services, register with "My Account".

If your scheduled collection has been accidentally missed please complete the missed bin form.

You can also request a range of other services online such as ordering green boxes for your paper & cans, ordering bulky collections and reporting missing or damaged bins.

Waste Services Team: waste.services@tmbc.gov.uk