Waste Service Updates

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Refuse & Recycling Collections

Bank Holiday collection arrangements can be found here.

If you would like to receive automatic alerts each time we update the web page, you can sign up to TMBC’s “My Account” service at https://www.tmbc.gov.uk/my-account and subscribe to “Waste”.

We also provide updates via our social media channels on Twitter https://twitter.com/TMBC_Kent and Facebook: https://www.facebook.com/tonbridgeandmalling

Proposals for improved recycling

Plans to improve recycling services in Tonbridge and Malling have moved a step closer after councillors agreed to proposals for a new South West Kent Joint Waste Project, which could see the borough’s residents being able to add plastics and glass to the list of items they can recycle on their doorstep.

Tonbridge & Malling Borough Council is working with Tunbridge Wells Borough Council and Kent County Council to consider how they might best deliver a new, joint household recycling, waste and street cleaning service for residents across South West Kent. This project is being assisted by the Kent Resource Partnership, which works to improve how waste is managed across the county.

Existing collection contracts in the two borough council areas come to an end in 2019, which presents an ideal opportunity for the councils to consider how a joint contract could improve services and efficiency, increase recycling rates and generate financial savings. Discussions regarding the potential new services are moving forward and the tendering process, which will include an option for a new partnership contract, have begun. If the proposed new joint contract goes ahead, residents in both borough council areas will see a number of improvements to their recycling and waste services.

In Tonbridge and Malling, the new services would begin in 2019 and would include:

  • A weekly food waste collection (A new food waste caddy would be provided)
  • An alternating fortnightly collection of mixed dry recyclables including plastics, metals, cartons and glass in a wheeled bin (the current green-lidded bin) with a separate container (the current green box) for paper and card.
  • An alternating fortnightly collection of residual waste which can’t be recycled (current black bin). This waste would continue to go to the Energy-from-waste Plant in Allington.
  • A separate fortnightly collection of garden waste (A new brown wheeled bin would be provided) – Residents would be able to ‘opt in’ to this service for a reasonable annual charge if they wish to do so. This charge would help fund the proposed improvements to kerbside recycling services.

It is hoped that, if the proposed new services go ahead, savings of more than £2.5m could be generated collectively across the three authorities and that average recycling performance could increase to over 50 per cent. However, this is all subject to the tender process and will depend on the tender submissions provided by contractors. Tenders are currently being assessed in order to select the successful contractor.

Progress on this project is being regularly reported to the Street Scene & Environment Advisory Board, and those reports can be found on the relevant page of our website.

Recycling Sites

Two specialist vehicles operate across the boroughs of Tonbridge & Malling and Tunbridge Wells, emptying in excess of 500 glass & can banks. Many of the banks are emptied two or three times each week while others are emptied less often where demand for the service is normally lower. If one of the vehicles breaks down, we cannot obtain a replacement vehicle easily, so we double-shift the remaining vehicle in order to try to keep up with emptying the banks and to reduce the risk of overflows. We also occasionally have access to a similar vehicle from another council.

This is where we ask for your help...

In an effort to keep the sites tidy, and to ensure that access can be gained to empty banks, we would ask you not to leave your recycling, or any other waste, on the ground. If you do notice that the first banks appear to be full, please check if the banks to the rear or side have capacity.

If the glass/plastic banks are full then please take your glass/plastics home with you and store it until the banks have been emptied. If the can or paper banks are full, please take your cans & paper home and put them in your green box for kerbside collections on the next scheduled collection day.

Thank you for your commitment to recycling and for your continued patience at this time.

Use the interactive map to locate your nearest sites.

Download a list of where our sites are located and the materials that are accepted.

Report an overflowing recycling bank.

Saturday Freighter Service - Kings Hill

Due to major works being carried out in the Crispin Way area, our Saturday Freighter Service will not be able to park there until the works have been completed, currently expected to be August 2018. As a result we are providing an alternative location at TMBC's offices just down the road in Gibson Drive (ME19 4LZ). The freighter will still visit on the usual scheduled Saturdays and at the same time (10.30am to 11.30am). Check here for the full schedule.

Phone system

If you have difficulty getting through to us by phone, please check our web pages at www.tmbc.gov.uk/waste to find the information you need or complete one our many online forms, such as for missed collections or replacement bins. If you still can't find what you need, please email waste.services@tmbc.gov.uk and we'll get back to you as soon as we can.

Further Information

We will update this page if there are any changes or delays to your normal refuse & recycling collections caused by severe weather or road conditions. To receive automatic e-mail alerts on refuse updates, news stories and many other Council services, register with "My Account".

If your scheduled collection has been accidentally missed please complete the missed bin form.

You can also request a range of other services online such as ordering green boxes for your paper & cans, ordering bulky collections and reporting missing or damaged bins.

Waste Services Team: waste.services@tmbc.gov.uk