Use the form below to request replacement bins or recycling boxes where a container has gone missing, or a repair to a damaged container, or to change your bin size:
Request a new bin, a replacement bin, or change bin size
Use the form below to request bins to be delivered to a newly built property or a property that currently has no bins:
Request bins for a new build or property without bins
Requesting a larger black bin
We only provide larger black bins in specific circumstances:
- In households with six or more residents
- Homes with a number of young children in nappies.
This policy supports our efforts to minimise waste and promote recycling.
Report a damaged bin
Once you've submitted your report, leave your bin in a visible location until the repair takes place. Continue to use the bin. We will only contact you if we have a query with your request.
If your bin lid has become detached but still intact, report 'repair/replace damaged bin'. If the bin lid is missing or beyond repair, report 'request replacement lid'.
