Some of our services are being affected by the national shortage of HGV drivers. We update this page regularly with the latest information.

Current status of collections

  • recycling (green-lidded bin and green boxes) – running to schedule
  • food waste – running to schedule
  • refuse (black bin) – running to schedule 
  • garden waste – suspended until further notice. You won't be charged for the period of suspension. Read about our one-off garden waste collection

If you’re not sure which bin is due for collection, you can check your collection dates.

Waste and recycling collections will change over the Christmas period. See Christmas waste collections 2021.

Options for recycling

We have installed additional cardboard/paper banks at the following sites:

  • Sainsbury’s (Angel Centre car park) Tonbridge
  • Longmead (Tonbridge Farm Sports Ground)
  • Asda Kings Hill
  • Borough Green railway station
  • Larkfield Leisure Centre

These facilities are for household recycling only, not for commercial or trade waste. Remember to flatten cardboard boxes down and remove polystyrene and plastic. Waste must not be left beside or on top of the banks. If the banks are full, please take your recycling home or to another site.

Find your nearest recycling bank

You can also take recycling and garden waste to KCC’s Household Waste Recycling Centres (tips), which are open on a booking only basis. Find your nearest recycling centre and book

Report a missed bin

If your bins have not been collected but your neighbours' have been, please complete the online form rather than report missed collections by email. This will make processing of your report quicker because it goes direct to the contractor. You will receive an automated acknowledgement when submitting your online form. We cannot provide a personalised response in all cases.   

Report a missed collection  

We have a separate form for reporting other issues such as damaged bins or green box orders.

Report damage or request a new bin

If you experience any issues with the waste related on-line forms, please let us know by emailing

Contact the waste services team

Telephone: 01732 876147