Hot weather
Due to the forecast of another spell of very hot weather, collections will start from 5am until further notice.
Updated at 2pm on Friday 12 August
Collections scheduled for Thursday 11 August
▮ recycling (green-lidded bin and green box) - running as normal
▮ food waste - running as normal
▮ refuse (black bin) - running as normal, apart from around 30 properties served by the small van crew which will be completed on Monday
▮ garden waste - running as normal
Not sure which day your bin is usually collected? Check your collection dates
Report a missed bin
If your bins have not been collected but your neighbours' have been, report it using our online form.
Do not report missed collections by email. Our online form goes straight to the contractor so this will speed up the process. You will receive an automated acknowledgement once you've sent your form.
Options for recycling
Other bin problems
We have a separate form for reporting other issues including: