Please note, planning phone lines will only be open from 10am to 12pm Monday to Friday from Monday 16 January until Friday 31 March. 

We are currently handling a much higher-than-normal volume of planning applications.

Coupled with staffing changes, this is leading to delays in determining applications.

While we tackle the backlog, we are not able to respond to individual requests for progress reports via email or telephone, as this takes officer time away from processing applications.

Requests for information about a particular application will be directed to this page which we will keep updated.  

The timings shown below are the most recent averages that we are required to submit to central government.

Table: planning determinations

Application type

Statutory target timescale

Current average determination


91 days

445 days


56 days

101 days


56 days

87 days

All the rest 56 days 67 days
Pre-application enquiries N/A 88 days

Application type definitions


The number of dwellings to be constructed is 10 or more, or the site area is 0.5 hectares or more.

For all other uses, an application constitutes major development if the floorspace to be built is 1,000sqm or more, or where the site area is one hectare or more.


Anything smaller than the criteria for major developments.

For example, the number of dwellings is between one to nine. The floor space is less than 1,000sqm or the site area is less than one hectare.

Changes of use of buildings of less than 1,000 square metres or less than 1ha site area.


Mainly householder applications. 

The rest

Includes applications not recorded in government statistics; relating to trees, non-material amendments, lawful development certificates and permitted development.

Pre-application enquiries

Enquiries from applicants before formal submission, seeking informal opinion from the local planning authority on the details of their proposals. This is a discretionary service.