Contact information for Tonbridge and Malling Borough Council:
- Email: customer.services@tmbc.gov.uk
- Telephone: 01732 844522
Our telephone lines are open 9am to 5pm Monday to Thursday and 9am to 4.30pm Friday.
For emergencies outside of normal office hours, please use the same contact number.
Check which council provides which service.
Visiting our offices
We operate an appointment system. Please contact us using the details above to book.
Our offices are located in Kings Hill and Tonbridge:
Kings Hill
Gibson Building
Gibson Drive
Kings Hill
West Malling
Kent
ME19 4LZ
Tonbridge
Tonbridge Castle
Castle Street
Tonbridge
Kent
TN9 1BG
Accessibility and additional services
Phone assistance
- We offer webchat through this website as an alternative to phone calls, it is best suited for less complex inquiries. For questions on council tax and housing benefit for example, please call us.
- We accept calls via the National Relay Service, and our back offices use language line services for translation.
Accessibility
- Kings Hill - During renovation of our main offices, reception has moved temporarily to the civic reception. This building does not have step free access or public toilets
- Tonbridge Castle - The entrance through Castle arch is on one level but is steep and can challenging for wheelchair users without assistance. We have a lift available for direct access into the Castle from the front of the building.
Additional accessibility features
- Disabled toilets at our offices.
- Hearing loops at receptions.
