Request a Copy Bill
If you would like a copy of your most up-to-date bill, please register for an online Citizen Access account.
Methods of Payment
We strongly recommend that you pay your council tax by Direct Debit. This is the most convenient method because your payments are automatically sent to us by your bank. Direct Debit is also a very safe method because you are guaranteed a full and immediate refund in the unlikely event that anything goes wrong. You also have a wider choice of payment date. You can pay on the 1st, 5th, 10th, 15th, 20th or 25th of the month.
If you would like to set up a Direct Debit, you can do so by registering for an online Citizen Access account.
Other payment methods
By debit or credit card - Use your debit or credit card to pay by telephone on 01732 876099 or pay online.
Internet banking - If you do not wish to pay by Direct Debit, you can ask your bank to send us your payment, quoting our bank account number 84556684 and sort code 55-81-07. Please remember to quote your council tax account number as well.
If you do not pay by Direct Debit, your payment must reach us by the 1st of each month.
Should you wish to pay in person, our offices are located atGibson Building,
Kent, ME19 4LZ
and atTonbridge Castle,
Kent TN9 1BG
The offices are open for payments between 8.30 am and 5 pm, Monday to Friday.
Please send postal payments to the Gibson Building address.
Unless you tell us otherwise, we will assume that you wish to pay your council tax by monthly instalments. The instalments will, normally, be spread over 10 months, running from April to January.
You may request to pay your council tax over 12 months to reduce the monthly instalment due. You can also choose to pay quarterly, half-yearly or by a single annual payment. If you would like to use one of these options, email us.