Missed bins

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To report a missed bin collection to our Waste Team please fill in the form below. Once we receive your form we will investigate if there are any specific reason why your bin was missed. If we identify a reason we aim to contact you by midday on the next working day. If your bin is missed due to human error by the collection crew, please leave it out and we will aim to return to collect by the end of the next working day.

We collect and store your data in accordance with the General Data Protection Regulations 2018. To see what we store and how we use and share your information visit www.tmbc.gov.uk/waste.

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Prevention and Detection of Fraud

This council is under a duty to protect the public funds it administers and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Further information.