How we use your information

The categories of information that we collect, process, hold and share for this scheme include:

  • personal information (such as name, address, contact details)

Why we collect and use this information

We use this information to:

  • enable us to know the location and personal responsible for the camera while it is on loan
  • find out how the scheme has supported energy efficiency home improvements, if indicated on the booking agreement.

The lawful basis on which we use this information

This information allows us to track the location and use of the thermal imaging camera, which is the property of the council, while it is on loan.
The booking agreement form allows you to indicate if you are willing for the council to contact you about the scheme. The council will only use this personal information to contact you if you have indicated your agreement to this on the booking agreement form. The council will only use this personal information to contact you in relation to:

  • promoting the thermal imaging camera loan scheme
  • energy efficiency improvements you have taken a result of borrowing the thermal imaging camera.

Collecting this information

The information we collect from you is necessary for the administration and monitoring of this scheme.

Storing your information

We hold your data for a period of 3 years from the date of the first booking agreement. This allows us to manage the scheme to ensure that the camera reaches as wide a pool of residents as possible, and is not repeatedly booked out by the same person or organisation within a 3-year period.

Who we share this information with

We do not share personal information provided as part of this scheme.
If you agree to be contacted by the council in relation to promotion or monitoring of the scheme, the use of any data and information for promotion or monitoring will not be shared without further permissions.

Requesting access to your personal data

Under data protection legislation, you have the right to request access to information about them that we hold. To make a request for your personal information please contact Adrian Stanfield, the Council’s Data Protection Officer at foi@tmbc.gov.uk.

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have personal data rectified, blocked, erased or destroyed
  • claim compensation for damages caused by a breach of the data protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at How to make a data protection complaint to an organisation .

Further information

If you would like further information about this privacy notice, please contact Adrian Stanfield, the Council’s Data Protection Officer at foi@tmbc.gov.uk.

The Council collects and uses personal information for a number of purposes across all of its departments and functions. To find out more about how the Council uses the personal information it collects, please refer to the Corporate privacy notice.