How we use your information

The categories of information that we collect, process, hold and share include:

  • personal information (such as name, address, contact details)
  • medical history and GP contact details
  • characteristics (such as ethnicity, disability, employment status, relationship status)
  • health indicators (smoking levels, alcohol intake, weight, mental health status, physical activity status)
  • other personal indicators (for example housing or finance issues)

Why we collect and use this information

We use your data to:

  • enable us to provide you with tailored health, finance and housing support
  • carry out specific functions for which we are responsible
  • enable us to assess your application to be a health walk leader
  • derive statistics which inform decisions such as whether funding from Kent County Council (KCC) ensures the future delivery of the service. Stats are collected and stored

The lawful basis on which we use this information

We collect and use this information for the purposes of supporting KCC's statutory functions of improving the health of the local population and reducing health inequalities as set out in the Health and Social Care Act 2012 to ‘take such steps as it considers appropriate for improving the health of the people in its area’.

Collecting this information

Whilst the majority of the information you provide to us is voluntary, some of it is provided to us on a mandatory basis. In order to comply with the data protection legislation, we will inform you whether you are required to provide certain information to us or if you have a choice in this.

Storing this information

We hold your data for three years from last contact.

Who we share this information with

We routinely share information with:

  • our housing and finance team where required
  • KCC
  • GPs, other medical practitioners (for example drug and alcohol), debt referring agencies, employment services or KCC where they can offer specialised support
  • charities (Age Concern, food banks, Mind)
  • The Ramblers Association in connection with healthy walks

Why we share this information

We share data with KCC under agreement and with other services and agencies on a voluntary basis. We share data with the Ramblers Association by agreement to administrate our Local Health Walks scheme. This data sharing enables us to provide you with the best support options for your physical and mental health.

Requesting access to your personal data

Under data protection legislation, you have the right to request access to information about them that we hold. To make a request for your personal information please contact Adrian Stanfield, the council’s Data Protection Officer at foi@tmbc.gov.uk.

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have personal data rectified, blocked, erased or destroyed
  • claim compensation for damages caused by a breach of the Data Protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at Raising a concern.

Further information

If you would like further information about this privacy notice, please contact Adrian Stanfield, the council’s Data Protection Officer at foi@tmbc.gov.uk.

The council collects and uses personal information for a number of purposes across all of its departments and functions. To find out more about how the council uses the personal information it collects, please refer to the Corporate privacy notice.

Last updated: 31 March 2022.