How we use your information

The categories of information that we collect, process, hold and share include:

  • personal information (such as name, address, contact details)
  • description of events (such as location and time of fouling, dates and time of noise, location stray was found, description of dogs involved in a dog attack)

Why we collect and use this information

We use your data to:

  • enable us to carry out specific functions for which we are responsible
  • derive statistics which inform decisions such as provision of service
  • take any necessary enforcement action

The lawful basis on which we use this information

We collect and use this information for the purposes of carrying our statutory functions under the Environmental Protection Act 1990, Environmental Protection (stray dogs) regulations 1992, Clean Neighbourhoods and Environment Act 2005 and Dangerous Dog Act 1991 (as amended).

Collecting this information

Whilst the majority of the information you provide to us is mandatory, some of it is provided to us on a voluntary basis. In order to comply with the data protection legislation, we will inform you whether you are required to provide certain information to us or if you have a choice in this.

Storing this information

We hold your data including general correspondence for three years from receipt or three years from closing any enforcement case.

Who we share this information with

We routinely share information with our environmental protection team, the community safety unit and the police with regards noise and dangerous dog’s cases. We also routinely share information with our dog warden contractor, Ward Security and preferred kennels with regards stray dog cases.

Why we share this information

We share data with environmental protection team and community safety unit on a statutory basis under the Environmental Protection Act 1990, Environmental Protection (stray dogs) regulations 1992, Clean Neighbourhoods and Environment Act 2005 and Dangerous Dog Act 1991 (as amended). This data sharing enables us to ensure anti-social behaviour issues and or statutory nuisance cases are considered as a whole.

We share data with our dog warden contractor and preferred kennels under the Environmental Protection (stray dogs) regulations 1992.

Public register

Under the Environmental Protection (Stray Dogs) Regulations 1992,  the council is required to keep a public register of seized dogs. This register may contain personal data. To view the council’s register please contact the dog.warden@tmbc.gov.uk.

Requesting access to your personal data

Under data protection legislation, you have the right to request access to information about you that we hold. To make a request for your personal information please contact Adrian Stanfield, the council’s Data Protection Officer at foi@tmbc.gov.uk.

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have personal data rectified, blocked, erased or destroyed
  • claim compensation for damages caused by a breach of the data protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at Raising a concern.

Further information

If you would like further information about this privacy notice, please contact Adrian Stanfield, the council’s Data Protection Officer at foi@tmbc.gov.uk.

The council collects and uses personal information for a number of purposes across all of its departments and functions. To find out more about how the council uses the personal information it collects, please refer to the Corporate privacy notice.

Last updated: 28 January 2022