How we use your information

The categories of information that we collect, process, hold and share include:

  • personal information (such as name, address, email)

The information our consultation services collect and process is securely forwarded to internal service areas within the council.

Why we collect and use this information

We use your data to:

  • to allow registration to our consultation software
  • to keep you informed about the outcome of consultations we run
  • to invite you to take part in further related consultations

You can withdraw your consent at any time by contacting

The lawful basis on which we use this information

We collect and use this information under GDPR Article 6(1)(a) – the data subject has given consent to the processing of his or her personal data for one or more specific purposes.

Storing this information

The personal information you provide to create an account (register) will be kept unless it has been inactive for more than two years.

We will hold any personal information provided by you as part of engagement or consultation activity for up to six years following the closure of a consultation.

Who we share this information with

We do not share this information with any other internal departments or external organisations.

Public register

The consultation service does not maintain or publish any public registers.

Requesting access to your personal data

Under data protection legislation, you have the right to request access to information about them that we hold. To make a request for your personal information please contact Adrian Stanfield, the council’s Data Protection Officer at

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have personal data rectified, blocked, erased or destroyed
  • claim compensation for damages caused by a breach of the data protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office by How to make a data protection complaint to an organisation.

Further information

If you would like further information about this privacy notice, please contact Adrian Stanfield, the council’s Data Protection Officer at

The council collects and uses personal information for a number of purposes across all of its departments and functions. To find out more about how the council uses the personal information it collects, please refer to the Corporate privacy notice.