Appealing LHA decisions
Any person affected by an LHA decision may appeal against it.
Landlords may appeal if they believe that LHA should not be paid directly to a tenant for one of the following reasons:
- the tenant has fallen more than eight weeks in arrears with rent payments
- the tenant is considered a vulnerable person
- it is not in the tenant's interests to do so
Contact the benefits team. You can write to the benefits section at:
Gibson Building
Gibson Drive
Kings Hill
West Malling
Kent ME19 4LZ
If you are a tenant and believe that LHA should be paid to you rather than the landlord you can appeal - as long as you don't fall into one of the following categories:
- you are more than eight weeks in arrears with rent payments
- you are considered a vulnerable person
- it is not in your interests to pay LHA to you
Contact the benefits team using the details above.
Appealing LHA rates for a property
There is no right of appeal against the LHA rates for each Broad Rental Market Area - GOV.UK.