Town centres - closed circuit television - CCTV

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We have been operating a CCTV system since 1995. In 1998 we commissioned the joint (with Tunbridge Wells Borough Council)CCTV Control Room and commenced live monitoring of the CCTV systems for the two boroughs.

CCTV system objectives

  • To help reduce the fear of crime
  • To help deter crime
  • To help detect crime and provide material for court proceedings
  • To provide assistance in the overall management of public health and safety
  • To enhance community safety, assist in developing the economic well being in the Borough and to encourage greater use of the town Centre, shopping areas, car parks and similar locations.
  • To assist in Traffic Management

Amount of CCTV cameras

The number of cameras within Tonbridge & Malling can vary. Some cameras are mobile cameras that can be re-located or removed as required. There are approximately 150 cameras in the Tonbridge & Malling CCTV system. All the images from these cameras are recorded 24 hours a day, 7 days a week. The recorded data is stored for an appropriate length of time.

Areas that have CCTV

Aylesford, Blue Bell Hill, West Malling, Snodland and Tonbridge have CCTV, together with many open car parks where crime and anti-social behaviour has been a problem.

More information regarding the mobile cameras

Mobile cameras are a tool that can be used to combat anti-social behaviour within the borough. Both the Borough Council and Kent Police have limited numbers of mobile cameras that can be deployed within the borough to help tackle anti-social behaviour. Any suggested locations for cameras are first discussed by the Tonbridge & Malling Community Safety Partnership and this can help to identify whether there are any other actions that can be taken to help stop the anti-social behaviour. If deployed, the cameras would normally be in place for any period between 2 weeks and 6 months, depending on local concerns elsewhere in the borough. If you are experiencing anti-social behaviour you should report your concerns to the Borough Council's Anti-social Behaviour Officer on 01732 876149 or email csp@tmbc.gov.uk who will investigate and identify the best way to help resolve your issues.

Release of CCTV footage

Various pieces of law, and codes of practice, restrict the release of CCTV footage and who it can be released to.

The usual reason why members of the public contact us, asking for CCTV footage, is when a vehicle has been damaged in one of our car parks.

Due to the law and the codes of practice, we cannot provide CCTV footage to members of the public, which includes information that may identify others. This would include images of people and vehicle details.

However, the two main bodies that may be able to assist would be the Police and insurance companies.

The Police

If a vehicle has been damaged, and the person causing the damage has not provided their information, or reported the matter to the Police, they are committing a crime.

If this has occurred, that crime should be reported to the Police, using their non-emergency number 101. The Police can then investigate and may request CCTV footage, bearing in mind that most footage is kept for 30 days.

Insurance Companies

We can supply an insurance company with specified CCTV footage, including information that can identify others such as images of people and vehicle details, once they have supplied us with a Court order permitting them to be supplied with that CCTV footage. Most CCTV footage is kept for 30 days.

Information needed for a formally requested review of CCTV footage

As well as the formal request from either the Police or an insurance company, we will need:

  • Date
  • Time (within a 30 minute window)
  • Location – if in a car park, where in the car park
  • Make of vehicle
  • Colour of vehicle
  • Number plate of vehicle

Review of footage before a formal request has been made

We do not review footage before a formal request has been received.

Enforcement of parking regulations or moving traffic offences

Tonbridge & Malling do not use CCTV cameras for enforcing parking regulations or moving traffic offences.

More information