People who are affected by our policies

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Our Equality Impact Assessments include all relevant information available relating to the following:

  • The number of people with different protected characteristics who access and use services in different ways;
  • Customer satisfaction levels and customer feedback;
  • Complaints; and
  • Service outcomes for people with different protected characteristics.

In addition, Kent County Council has published an equality and diversity profile showing demographic information about the population of Tonbridge & Malling.

The Equality Advisory & Support Service (EASS), the national advice and support helpline for individuals who have experienced incidents of discrimination can be contacted through .