Front line staff
Solving your problems
Your first contact for straightforward complaints
Benefits (Council Tax/Housing)
Email - financial.services@tmbc.gov.ukPhone - 01732 876376
Council Tax
Email - financial.services@tmbc.gov.ukPhone - 01732 876388
Dogs - noisy/stray
Email - dog.warden@tmbc.gov.ukPhone - 01732 876181
Housing advice/homelessness
Email - housing.services@tmbc.gov.ukPhone - 01732 876067
Licensing
Email - licensing.services@tmbc.gov.ukPhone - 01732 876368
Noise/Pollution control, including bonfires, smoke and dust.
Email - environmental.protection@tmbc.gov.ukPhone - 01732 876184
Parking enforcement (tickets)
Email - parking.office@tmbc.gov.ukPhone - 01732 876034
Planning applications
Email - planning.applications@tmbc.gov.ukPhone - 01732 876230
Planning enforcement
Email - planning.enforcement@tmbc.gov.ukPhone - 01732 876302
Recycling, refuse collection, bulky waste and street cleaning
Email - waste.services@tmbc.gov.uk
Phone - 01732 876147
Streetline - including:
- Abandoned vehicles
- Dog fouling
- Flooding
- Fly-tipping
- Graffiti
- Litter
- Overflowing recycling sites
Phone - 01732 876060 or use the online reporter
Public rights of way, footpaths and bridleways.
Kent County Council's Contact Centre
e-mail prow@kent.gov.ukPhone - 08453 450210
- Road and pavement maintenance and repairs. Street lighting and signs. Traffic management
- Flooding of highways
- Road side grass cutting and hedge/tree trimming
- Gritting/salting of roads
- Roadworks
- Scaffold and skip licences
- Trees on the highway.
Kent County Council's Highway Services Helpline
e-mail kent.highwayservices@kent.gov.ukPhone - 03000 418181
I'm still not sure who to contact!
Simply call our main switchboard on (01732) 844522 and our receptionists will connect you with the right service.