Valuation and how to appeal

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The rates you have to pay on a non-domestic property are calculated by multiplying the property's rateable value by a "poundage" or "multiplier".

The multiplier is set each year by the Government.

For the financial year, 2021/2022, it was 51.2p in the pound. However, for businesses that are eligible for Small Business Rate Relief, it is 49.9p in the pound.

The rateable value is determined by the Valuation Office, which is an agency of HM Revenue and Customs. Broadly, the rateable value is based on the rental value of the property. The Valuation Office is responsible for maintaining the Local Rating List, which contains the rateable values of all business properties within the Borough. From 2023 the Valuation Office will compile a new Local Rating List. The most recent list came into effect from 1 April 2017.

You can view the Local Rating List by visiting the Valuation Office's website.

The Valuation Office, in partnership with the Department for Communities and Local Government, has designed a website to bring together, in one place, all the information on business rates that ratepayers might be looking for.

Appealing against a rateable value

All appeals against rateable values must be sent to the Valuation Office. The council has no power to change your rateable value.

You can appeal if you think that your property's rateable value is wrong. You can also appeal if your property, or its locality, has changed.

For more information about rateable values and how to appeal, visit the Valuation Office's website.

Please note that your rates will always remain payable while an appeal is being dealt with. If your appeal turns out to be successful, we will refund any overpayment to you (with interest in some cases).