Paying your bill

Last Updated:

If you would like a copy of your most up-to-date bill, you can request one by completing the online form

Methods of payment

Direct Debit

We strongly recommend that all businesses pay their rates by Direct Debit. This is the most convenient method because your payments are automatically sent to us by your bank. Direct Debit is also a very safe method because you are guaranteed a full and immediate refund in the unlikely event that anything goes wrong. You also have a choice of payment dates - 1st or 10th of each month.

If you would like to set up a Direct Debit to pay your business rates please go to our Direct Debit page to either complete an online direct debit instruction or to view our printable form.

Alternatively, a Direct Debit can be set up over the phone - simply dial (01732) 876338

Other Payment Methods

Debit or credit card

Use your debit or credit card to pay by telephone on 01732 876099, at our office kiosks (see below) or pay online.

Internet banking

If you do not wish to pay by Direct Debit, you can ask your bank to send us your payment, quoting our bank account number 00739464 and sort code 55-81-07. Please remember to quote your business rate account number as well. Please also email a remittance advice to remittances@tmbc.gov.uk

Kiosks

We have kiosks within our offices that enable you to pay your business rates. You must have your account number to enable you to use this service. Should you wish to pay in person, our offices are located at

Gibson Building,
Gibson Drive,
Kings Hill,
West Malling,
Kent ME19 4LZ

and at

Tonbridge Castle,
Castle Street,
Tonbridge,
Kent TN9 1BG

The offices are open for payments between 8.30am and 5pm at Kings Hill and 8.30am and 4.30pm at Tonbridge Castle, Monday to Friday.

From a Non-UK Bank - Please use the following BIC and IBAN codes and email a payment advice to remittances@tmbc.gov.uk

BIC NWBK GB 2L
IBAN GB93 NWBK 5581 0700 7394 64

If you do not pay by Direct Debit, your payment must reach us by the 1st of each month.

Please send postal payments to the Gibson Building address.

Payment Frequency

Unless you tell us otherwise, we will assume that you wish to pay your rates by monthly instalments. You will normally receive 10 instalments, running from April to January.

You can also choose to pay quarterly, half-yearly or by a single annual payment. If you would like to use one of these options, email us.