LHA Appeal

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If a decision is made, any person affected by that decision may appeal against it.

I Am A Landlord And I Disagree With Your Decision To Pay The Claimant

If you are a landlord and you believe that LHA should not be paid to your tenant direct because:

  • The tenant has fallen more than 8 weeks in arrears with rent payments ; or
  • The tenant is considered a vulnerable person; or
  • It is not in the tenant's interests to do so

you should email us. Alternatively, you can write to the benefits section at:

Gibson Building
Gibson Drive
Kings Hill
West Malling
Kent
ME19 4LZ

I Am A Tenant And I Disagree With Your Decision To Pay The Landlord

If you are a tenant and you believe that LHA should be paid to you rather than your landlord because you do not fall into one of the following categories:

  • You are more than 8 weeks in arrears with rent payments; or
  • You are considered a vulnerable person; or
  • It is not in your interests to pay LHA to you

you should email us. Alternatively, you can write to the benefits section at:

Gibson Building
Gibson Drive
Kings Hill
West Malling
Kent
ME19 4LZ

I Disagree With The LHA Rate For My Property

Unfortunately, there is no right of appeal against the LHA rates for each Broad Rental Market Area (BRMA).

If you would like any further help, please email us. You can also contact the benefits team on 01732 876376.