Paying your housing benefit overpayment invoice

Last Updated:

Methods of Payment

We strongly recommend that you pay your council tax by Direct Debit. This is the most convenient method because your payments are automatically sent to us by your bank. Direct Debit is also a very safe method because you are guaranteed a full and immediate refund in the unlikely event that anything goes wrong.

A Direct Debit can be set up over the phone - simply dial (01732) 876144. Alternatively, email us to request a form to complete or to supply you bank account details.

Other payment methods

By debit or credit card - Use your debit or credit card to pay by telephone on 01732 876099 or pay online.

Internet banking - If you do not wish to pay by Direct Debit, you can ask your bank to send us your payment, quoting our bank account number 00739464 and sort code 55-81-07. Please remember to quote your invoice number (starting with '6').

Should you wish to pay in person, our offices are located at

Gibson Building,
Gibson Drive,
Kings Hill,
West Malling,
Kent, ME19 4LZ

and at

Tonbridge Castle,
Castle Street,
Kent TN9 1BG

The offices are open for payments between 8.30 am and 5 pm, Monday to Friday.

Please send postal payments to the Gibson Building address.