Privacy Statement

Last Updated:

Cookies

We use cookies on this website

What are Cookies?

A cookie is a small piece of code stored on your computer, phone or whatever you use to browse the web, that is used to store information about you on your computer.

We use two different types of cookie

Session Cookies

These are temporary cookie files, which are removed when you close your browser and will not 'recognise' you when you log back in.

Persistent cookies

These cookies allow you to be recognised when you log back in.
The cookies we use are:
Cookie name: nmstat
Type: Persistent
Domain: .tmbc.gov.uk
Expires: 1000 days after last visit
Information: This cookie helps to record your use of the website. This information is then used to improve your subsequent experience on the website.

The cookie contains no personal information and is used only for web analytics.

Cookie name: ASP.NET_Sessionid
Type: Session
Domain: .siteimprove.com
Expires: Browser session
Information: This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site, reducing your journeys, and enabling you to find relevant information quicker.

Cookie name: _utma, _utmb, _utmc, _utmz
Type: Persistent
Domain: google.com
Expires: 1000 days after last visit
Information: These cookies are used to collect information about how you use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

To delete cookies or reject cookies

We recommend you allow the cookies set by this website as they help us to improve and provide a better service for you. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, and add our domain (www.tmbc.gov.uk) to the list of websites you do not want accept cookies from.

Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at www.aboutcookies.org

If you set your browser to refuse cookies, please be aware that the site may not work properly.

EU Cookie directive

The law relating to cookies has changed. The Information Commissioner's Office has issued guidance on the changes and Tonbridge and Malling Borough Council is in the process of updating its Cookie Policy to reflect the changes.

Website monitoring

To assist in ongoing site development, the Council uses monitoring software for the purposes of recording the number of visitors to the site and the most frequently visited pages. We do not use the software to identify these visitors nor keep records of their personal e-mail addresses.

Dealings with the council

If you contact the Council by e-mail, your details will not be added to a database unless it is relevant to your enquiry and the follow-up action required.
All dealings with Tonbridge and Malling Borough Council will be subject to the Data Protection Act and Freedom of Information Act. You have a right to know about the personal information Tonbridge and Malling Borough Council holds about you and if the Council receives comment on the accuracy of personal information, it will review the relevant data.

Data Protection Policy

The Tonbridge & Malling Borough Council Data Protection Policy explains how Tonbridge & Malling Borough Council will meet the legal requirements of the Data Protection Act 1998.

Further information

e-mail data.protection@tmbc.gov.uk
write to:
The Data Protection Officer
Tonbridge and Malling Borough Council
Gibson Building
Gibson Drive
Kings Hill
West Malling
Kent ME19 4LZ.
If you require any further information on any of our website policies, please e-mail wait@tmbc.gov.uk