New recycling, waste collection and street cleaning contract begins in Tonbridge and Malling

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Last Updated: 25 Feb 2019 11:48am

Tonbridge and Malling residents will see new recycling, waste collection and street cleaning vehicles and crews out and about on the streets from Friday 1 March 2019 as waste management company Urbaser Ltd begins its collection & cleaning services contract in the borough.

Tonbridge & Malling Borough Council is working with Tunbridge Wells Borough Council and Urbaser Ltd as part of an eight-year contract to significantly improve recycling services for residents.  The new contract in Tunbridge Wells begins on 30 March.

Although the contracts begin in March, initially services for both councils will continue as normal while the logistics of the roll out of the new collection service are finalised.  The new and greatly improved recycling service, which will enable residents to add plastics and glass as well as food waste to their kerbside collections in Tonbridge and Malling, will begin on Monday 30 September.

Tonbridge and Malling residents will be kept fully informed of the planned changes well in advance using a number of methods including:

  • An introductory leaflet giving an overview of the new service, which will be delivered to all households late February.
  • A second leaflet giving full details of the new service, which will be delivered to all households in the summer.
  • A new calendar showing collection days and dates
  • Bin stickers delivered mid-September will remind residents which bin to use.
  • The Council’s website will be regularly updated to answer Frequently Asked Questions
  • Social media updates will be posted on the Council’s Twitter and Facebook sites:
  • A series of roadshows will take place across the borough beginning on Saturday 23 March at the Big Bridge in Tonbridge from 9.30am to 2.30pm.  Residents will be able to come along and chat to the Council’s Waste Services team, find out more about the much improved recycling service and ask any questions they may have. Details about more roadshows will be announced in the coming weeks.

In both boroughs, the new service will include:

  • A weekly food waste collection;
  • A fortnightly collection of waste which can’t be recycled;
  • An alternate fortnightly collection of mixed dry recyclables (plastics, cans, cartons and glass) in a wheeled bin with a separate container for paper and card; and
  • The separate fortnightly collection of garden waste (as an “opt in” charged service).
  • Additional recycling collections of textiles, household batteries and small items of waste electrical and electronic equipment (WEEE)

In Tonbridge and Malling, an annual fee of £40 will be charged for the fortnightly collection of garden waste with a special ‘early bird’ introductory offer of £35, which will guarantee the reduced price for the second year, to encourage take-up. Charging for green waste collections (as the majority of local authorities now do) means that the Council can greatly expand its kerbside collections to include plastics, cartons, cans and glass, and offer a separate weekly food waste collection.  Residents will be able to sign up to receive the ‘early bird’ introductory garden waste collection offer from Tuesday 7 May at

Cllr David Lettington, Tonbridge & Malling Borough Council’s Cabinet Member for Street Scene and Environment Services, says: “Residents have been asking us to introduce a kerbside recycling service for plastics and glass for some time and I’m delighted that we’ll be able to do just that when we roll out our much improved recycling service from 30 September. In the meantime, we’ll be working with Urbaser Ltd to help finalise the logistics that will ensure a smooth introduction of the new service for our residents.”

Javier Peiro, Managing Director, Urbaser Ltd says: “We are delighted to be working so closely with Tonbridge & Malling Borough Council and Tunbridge Wells Borough Council to improve the levels of service across both boroughs. We believe the expanded services will help to generate a significant rise in local recycling rates, benefitting residents and the environment alike.”

Mark Pigott, Business Development Manager, Urbaser Ltd said: “This is an exciting partnership and we are looking forward to introducing service improvements across both boroughs to help residents to recycle more.”