• Kent Together (03000 41 92 92) - 24-hour Kent County Council helpline for vulnerable people who need urgent help, supplies or medication.
  • Citizens Advice in North & West Kent (0808 278 7810) - free, confidential and impartial advice on issues, including money, benefit, housing or employment. Email:
  • Age UK Sevenoaks and Tonbridge (01732 366100) 
  • Churches (Church of England) - access to live streaming of services.
  • Carers UK - guidance on being prepared for emergencies, protecting those you care for and information for working carers.
  • Imago - support for young carers, children with disabilities, adults with complex needs or isolated older adults.
  • Involve (03000 810005) - support and assessments for carers, support for over 55s, including enquiries around benefits and social care, and social prescribing.
  • Hi Kent - free replacement hearing aid batteries. Send a stamped (2x first-class) addressed envelope to Hi Kent, 18 Brewer Street, Maidstone ME14 1RU, enclosing details of batteries required and a contact phone number.
  • East Malling Community Larder - operates five days a week and can offer home delivery.
  • Red Cross - 0808 196 3651
    • chat to a friendly Red Cross volunteer
    • emotional support
    • links to local organisations who may be able to help
    • information and practical advice

Mental health and mediation

  • Relieve the pressure - Kent County Council service offering 24/7 free, expert support.
  • The Samaritans - supporting people who need someone to talk to. Call 116 123 or email
  • Mind - get information about how you can look after your wellbeing.
  • Aspirations Telephone Service (0333 880 2730) - Support for those struggling with their mental health and well-being through a telephone service. Email:
  • Calm - free resources to reduce anxiety.
  • Reachout Youth - A charity providing support to 13-19-year-olds experiencing emotional or mental health difficulties.
  • Maidstone Mediation (01622 692843) - help for those suffering due to conflict or dispute.
  • West Kent Mediation (01732 469696) - help for those suffering due to conflict or dispute.


Money and debt

  • Crosslight Advice - free debt advice and money education.
  • Entitled to - find out what benefits may be available.
  • Sustain Community Food Bank - Tonbridge Baptist Church 12 noon-2pm Monday to Friday.
  • Kent Savers – offering loans of £300 upwards.
  • Ofgem - advice from the energy regulator on managing and paying for your gas and electricity supply.
  • FEAST - families eating and sharing together - Tonbridge Methodist Church, also see feast4kids.