Community trigger usage

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The Community Trigger can be used if you have reported at least three incidents of anti-social behaviour to a relevant organisation within the previous six months. These are incidents where the same behaviour, nuisance or problem has reoccurred and was reported within one month of it happening.

For the purpose of the Community Trigger, an incident of anti-social behaviour is defined as behaviour causing harassment, alarm or distress to a member, or members, of the public. This could include behaviour such as vandalism, public drunkenness, noisy or abusive neighbours.

The Community Trigger is not designed to replace existing anti-social behaviour reporting lines or for the reporting of general acts of crime, including hate crimes although these can be included in the number of incidents you have reported if you feel they were part of the anti-social behaviour.

To report an incident of anti-social behaviour please call 101 or your local Community Safety Unit on 01732 876132 or via the online reporting form.

If you or someone you know is being bullied, harassed or abused because of your race, religion, disability, sexuality or gender identity then you can report it via the independent Hate Crime Reporting line on 0800 138 1624.

How do I use the community trigger?

To use the Community Trigger you can either complete an online form, telephone 01732 876132 or in writing to:

Tonbridge and Malling Community Safety Unit
Tonbridge and Malling Borough Council
The Gibson Building
Gibson Drive
Kent ME19 4LZ

You will need to provide details of the date of each incident that you have reported, to who (name, organisation and/or Incident Reference Number – if available) and information about the anti-social behaviour incident you were reporting. You will also be asked to agree to allow your details and information about you to be shared with other agencies.

The Trigger can also be used by any person on behalf of a victim, for example a family member, friend, carer, councillor, Member of Parliament or other professional person. However the victims consent will be needed before a person can use the Community Trigger on their behalf.